John CEO Referral Program Terms

LAST UPDATED: 22 JULY 2026

These Referral Program Terms (the "Program Terms") govern participation in the John CEO referral program (the "Program"). The Program is operated by JHELY GLOBAL SL, a company incorporated in Spain (CIF B67973388), with registered office at Paseo de la Sierra 29, 29018 Malaga, Spain ("we", "us", or "our"), the operator of the John CEO service under the John CEO Terms of Service (the "Terms of Service"). These Program Terms are supplemental to, and incorporated by reference into, the Terms of Service. A breach of these Program Terms is a breach of the Terms of Service. Capitalized terms not defined here have the meanings given in the Terms of Service. If these Program Terms conflict with the Terms of Service, these Program Terms control for the Program only.

By sharing a Referral Link or redeeming a Referral Code, you agree to these Program Terms.

1. Definitions

  • "Referrer": a customer with an activated John CEO workspace in good standing who has been issued a personal referral code.
  • "Referral Code": the personal, multi-use invite code we issue to a Referrer's workspace.
  • "Referral Link": the URL containing a Referral Code that we make available for sharing.
  • "Referred Customer": a person or entity that redeems a Referrer's Referral Code for a workspace that has not previously been activated on the Service.
  • "Qualifying Payment": the first successful payment by the Referred Customer through our payment processor (currently Stripe) of either (a) subscription fees for any plan, or (b) a single one-time credit pack (top-up) with a purchase price equal to or greater than the price of the least expensive monthly subscription plan then offered, in each case excluding taxes and not refunded, reversed, or charged back. Payments below this threshold do not qualify and are not aggregated.
  • "Reward Credits": promotional Work Credits granted under the Program.

2. Eligibility

2.1. The Program is open to Referrers with an activated workspace, an account in good standing, and no outstanding breach of the Terms of Service or these Program Terms.

2.2. A Referred Customer must be a new customer using the Service for professional or business purposes in accordance with Section 2 (Business Use Only) of the Terms of Service. A workspace, person, or entity that has previously activated a workspace on the Service, or that is under common ownership or control with the Referrer, does not qualify.

2.3. You may not act as your own Referred Customer. Redemption of your own Referral Code, or of a Referral Code by any account you own or control, is prohibited and yields no reward.

2.4. Employees, contractors, and affiliates of the Program operator may be excluded from earning rewards at our discretion.

3. How rewards work

3.1. When a Referred Customer redeems a Referral Code and subsequently makes a Qualifying Payment, we will credit:

  • the Referrer's workspace with 10,000 Reward Credits; and
  • the Referred Customer's workspace with 10,000 Reward Credits.

3.2. One reward per Referred Customer workspace. Rewards are granted per activated workspace, not per user, seat, or payment.

3.3. Rewards are subject to a cap of 250,000 Reward Credits per Referrer workspace in any rolling 12-month period. Redemptions above the cap yield no reward and do not carry over.

3.4. We may change the reward amounts, the cap, or the qualification criteria prospectively at any time under Section 8. Changes do not affect rewards already granted.

4. Nature of Reward Credits

4.1. Reward Credits are a promotional benefit. They have no cash or monetary value, are not legal tender, are not a deposit or stored value, and cannot be exchanged, redeemed, or withdrawn for cash or any other consideration.

4.2. Reward Credits are non-refundable and non-transferable, and may be used only within the Service toward usage as described in the Terms of Service and applicable plan documentation. Reward Credits are consumed after included subscription credits and before credits from one-time packs (top-ups). Reward Credits are excluded from any refund under the Terms of Service or applicable law, including any refund of prepaid amounts on termination without cause under Section 13 of the Terms of Service.

4.3. Reward Credits expire 12 months after the date of grant. Expired Reward Credits are removed without compensation.

4.4. Reward Credits are forfeited without compensation when the workspace they were granted to is terminated or closed, whether by you or by us in accordance with the Terms of Service.

4.5. Reward Credits do not constitute income paid by us to you as compensation for services. You are solely responsible for determining and satisfying any tax obligations that may arise for you from participation in the Program.

5. Clawback and withholding

5.1. If the Qualifying Payment is refunded or reversed within 60 days of the reward grant, or becomes the subject of a chargeback or payment dispute at any time, we may reverse the corresponding Reward Credits from both the Referrer's and the Referred Customer's workspaces. If reversed credits have already been consumed, the resulting balance may be negative and will be offset against future credits.

5.2. We may withhold, suspend, or reverse any reward, and suspend or revoke any Referral Code, where we reasonably believe there has been: self-referral; fictitious, duplicate, or fraudulent accounts; misuse of payment instruments; circumvention of the cap or of qualification criteria; breach of Section 6; or any other abuse of the Program or of the Service.

5.3. Withheld rewards are reviewed by us and either granted or finally denied at our reasonable discretion. Our determination, applied in good faith, is final to the maximum extent permitted by applicable law.

6. Referrer conduct

When sharing a Referral Link, you agree that you will:

  • share it only in a lawful, honest, and non-deceptive manner;
  • not send bulk, automated, or unsolicited messages, and comply with all applicable anti-spam, e-privacy, and marketing communication laws in each jurisdiction where you share the link;
  • clearly disclose, where required by applicable law or platform rules, that you may receive a benefit for the referral;
  • not make claims about the Service beyond, or inconsistent with, our published materials, and not represent yourself as our employee, agent, or partner;
  • not bid on our trademarks or confusingly similar terms in paid search advertising, and not register domains, social media handles, or pages that impersonate the Service;
  • not offer the Referral Code for sale, auction, or barter, and not place it on coupon, discount-aggregation, or code-trading sites;
  • not present the Service as intended for consumers or for personal, non-business use, consistent with Section 2 (Business Use Only) of the Terms of Service;
  • not share the link in connection with content that is unlawful, misleading, or that violates the Acceptable Use Policy in the Terms of Service.

You are solely responsible for your sharing activity and for any consequences of it, and you will indemnify us as set out in the Terms of Service for claims arising from your breach of this Section 6.

7. Relationship of the parties

Participation in the Program does not create any employment, agency, partnership, joint venture, franchise, or fiduciary relationship between you and us. You have no authority to bind us or make commitments on our behalf. The Program is a promotional arrangement only and does not make you our marketing service provider or commercial agent.

8. Changes, suspension, and termination of the Program

8.1. We may modify these Program Terms, or suspend or terminate the Program in whole or in part, at any time. For material changes or termination we will give reasonable prior notice by appropriate means (for example in the dashboard or by email).

8.2. Changes and termination operate prospectively. Reward Credits already granted remain subject to Section 4 (including expiry) and Section 5, but will not be removed solely because the Program changes or ends.

8.3. Referrals in progress at the time the Program ends (Referral Code redeemed, Qualifying Payment not yet made) qualify for a reward only if the Qualifying Payment occurs within 30 days after the effective end of the Program.

9. Personal data

Data processed in connection with the Program (including redemption records, payment status signals from our payment processor, and anti-fraud signals) is processed in accordance with our Privacy Policy. We do not disclose the identity of a Referred Customer to the Referrer; Referrers see only aggregate counts and reward status.

10. Disclaimer and liability

The Program is provided on an "as is" basis. To the maximum extent permitted by applicable law, our total aggregate liability arising out of or relating to the Program is limited to granting the Reward Credits properly earned under these Program Terms, and the limitations and exclusions of liability in the Terms of Service apply to the Program. Nothing in these Program Terms limits liability that cannot be limited under applicable law.

11. Governing law and disputes

These Program Terms are governed by the laws of Spain, and any dispute arising out of or relating to the Program is subject to Section 17 of the Terms of Service in full, including the exclusive jurisdiction of the courts of the city of Malaga, the pre-claim procedure, and the 12-month time limit for claims.

12. Miscellaneous

If any provision of these Program Terms is held unenforceable, it will be modified to the minimum extent necessary and the remainder remains in effect. Our failure to enforce a provision is not a waiver. These Program Terms, together with the Terms of Service and Privacy Policy, are the entire agreement regarding the Program.

13. Contact

Email: [email protected]